NHS Personal Best - Perfect Patient Experience, everyday.
Release date: Mar 10, 2010
FREE EVENT for NHS trusts - April - July 2010, London, Birmingham, Edinburgh and Winchester.
The NHS is changing. Trusts are now being called upon to operate in a newly competitive environment - to be the best, to win services. But, the Darzi Report and introduction of CQUINS heralds a shift back onto the experience of every patient, everyday.
To survive and thrive in this competitive patient-led world, the NHS services need to fully understand and improve the patient experience they provide.
NHS Personal Best is a programme designed to:
- DRIVE staff focus toward improving the patient experience
- ENGAGE and motivate front line teams
- ENHANCE manager skills, providing measureable results
- ACHIEVE criteria set in the CQUINS scheme
What people are saying about NHS Personal Best:
- Brilliant, helped me to re-connect (Unit Sister)
- Really great. Reminds you of why you do the job. (Rehabilitation Unit)
- It was a great experience. (OPD)
- Excellent. (Surgery & Elective)
- Excellent. (Estates)
- Very productive - an eye opener. (Day Surgery)
- Very good. Especially helpful for patient focused /front line staff. (Education)
- Very good. (Portering)
- Very interesting - a good process. (Complaints Co-ordinator Elective Directorate)
- Very good. (Rehabilitation)
(Source: NHS trust. October 2009)
To see how NHS Personal Best can benefit your NHS trust, we are inviting NHS staff to attend a free seminar with our specialist NHS Training Consultants. Each seminar will run for around 90 mins and will include light refreshments. The next sessions are running throughout April - July in London, Birmingham, Edinburgh and Winchester.
NEXT NHS Personal Best roadshow options - April - July 2010:
BIRMINGHAM - April 28th, 14:00 - 16:00
EDINBURGH - April 29th, 09:30 - 11:30
LONDON - May 6th, 09:30 - 11:30
LONDON - May 19th, 09:30 - 11:30
LONDON - June 22nd, 09:30 - 11:30
WINCHESTER - July 13th 14:00 - 16:00
To BOOK YOUR FREE PLACE(S) today, click on the REGISTRATION FORM below, OR, simply call us on 020 7924 8760 to confirm your places (limited to 5 per trust). Registrations must be received three weeks before each event.
ALTERNATIVELY, to request your FREE NHS Personal Best update, which explains how Personal Best solves the Patient Experience issues facing the NHS, please contact Andrew Day or Mike Katz on 020 7924 8760, or e-mail us at info@indigobusiness.co.uk. Free video downloads are also available in this update.
